Happy Wednesday Incredible NAP Manager’s Team!!
Today’s Challenge is encouraging your team to upsell something. What would you recommend your team to actively UPSELL? Of course the easiest thing is to ASK “Would you like fries Or a drink with that?” Bistro, it may sound easier for you but WHAT could you upsell? Could you recommend a 2 hour cable park to a Full Day pass? Or could you recommend a Full Day Cable Pass to a Full Park Pass?
OK, Maybe don’t think of this as selling or upselling but you’re educating customers on the amazing options you have that they just might not know about. But what if a friendly, smiling person just asked them if they would like __________ ?
What could you tell your employees to recommend or what did you recently upsell to a customer for a better customer experience?
Happy Posting!
19 Comments
It is soooo much fun to up-sell!
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