Happy Thursday NAP Manager’s Team!!
I going to recycle CHALLENGE #3 for today. This is a great time to stop and discuss this with Real or your other managers. Understanding Upselling and/or just presenting a simple upsell offer can make all the difference in the world for your customers experience and the business’s bottom line.
Today’s Challenge is encouraging your team to upsell something. What would you recommend your team to actively UPSELL? Of course the easiest thing is to ASK “Would you like fries Or a drink with that?” Bistro, it may sound easier for you but WHAT could you upsell? Could you recommend a 2 hour cable park to a Full Day pass? Or could you recommend a Full Day Cable Pass to a Full Park Pass?
What is your UPSELL?
Happy Posting!
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